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Shipping & Returns

Returns Policy

You may return new, unopened items within seven days of delivery for a full refund. We'll pay the return shipping costs if the return results from our error (you received an incorrect or defective item, etc.); otherwise, return shipping costs are your responsibility. All parts must be returned, including the Luer-lock and Luer adapters, or you will not receive a refund. Items that have been used or were damaged in your possession may not be returned.

If you need to return an item, log in to your account, view the order using the "Complete Orders" link under the My Account menu, and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address worldwide; however, not all international destinations have had their shipping enabled. If you are trying to order from a global address and cannot, please contact us at info@airskinner.com.

We use the US Postal Service to ship our product, either by First Class with tracking or via Express Mail with tracking, depending on your selection and destination. USPS Priority Mail International generally ships international orders. Other shipping methods are available upon request and at additional cost.


Limited Warranty
There is a one-year warranty on the air blower nozzle and luer adapters against defects in workmanship and material. However, there are NO warranties on the needles or the carrying case - those are sold "as is."

All warranty claims for the air nozzle and adapters should be sent to the following address, with a copy of your receipt and a brief explanation of the claimed defect. Please include $5.99 shipping & handling and send to:

Air Skinner LLC
Attn: Warranty Return
1723 19th Street
Eau Claire, WI 54703

Use of this product in an unintended manner or failure to follow the instructions included with your kit shall constitute abuse and misuse and will void all warranties. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. 

BUYER/USER ASSUMES ALL RISKS!

Misuse or abuse of this product may cause severe injury or death. Therefore, do not use this product in any manner not specified on this site or in the FAQ or instructions. Do not use with broken or damaged needles, or with needles not purchased through this site. BUYER/USER ASSUMES ALL RISKS!

Note: Air Skinner LLC is the sole distributor of the Air Skinner kits, and we do not sell on eBay. If you purchased your Air Skinner kit from any entity other than Air Skinner LLC on this site, or through Amazon.com, we refuse all warranty claims or returns on those products. No returns without a valid receipt. 

Warning: Please read the safety and operating instructions before using your Air Skinner kits. Air Skinner LLC is not responsible for the use or misuse of this product. By your purchase, you agree to these terms.